Health Care

applicants

Our client has been successfully building customer relationships for its customers longer than most of its competitors have been in business. It began with an innovative marketing technique that harnessed the cost-effectiveness of telephones to deliver critical communications to its clients' customers: doctors, nurses, and pharmacists. By hiring nurses and pharmacists – a practice that was pioneered by our client – they were able to communicate more effectively, helping their customers launch new products, sustain existing products, and increase market penetration. Their role soon expanded to include patient care and counseling as compliance became a critical factor in sustaining growth and improving patient outcomes. By the early '90s, they leveraged their experience and expertise in handling complex and sensitive customer interactions to other consumer products. Over the last decade, as their customer needs have grown, so has our client. They have added new facilities across North America and have established global partnerships to meet the needs of their customers’ businesses. Today, they continue to work with their clients to keep ahead of the "customer communication curve". As new channels of interaction emerge ­– be it SMS, video or the explosive growth of social media – they are ready. They combine their dedication to advanced communication technology with the knowledge that the majority of customer care continues to be provided by people.Looking for a new challenge? We seek a visionary leader with a demonstrated history of leading and motivating a high performing team to meet client expectations and meet/exceed revenue goals to service in the role of General Manager | Senior Vice President. In this role you will build, develop, lead, and execute the business unit's strategic growth plan with the goals of revenue generation, maximizing profit, and creation of new business opportunities, assurance of optimum operating efficiencies, and maintenance of the company’s competitive advantage in the marketplace. By integrating your entrepreneurial vision, corporate savvy, boundless energy, and consultative leadership, you will guide and direct the business unit's operations to ensure operational excellence, continuous improvement, quality service, and client satisfaction, requiring.RequirementsCandidates must have a Bachelor’s degree and at least ten (10) years of leadership experience in a start-up, growth-oriented healthcare environment. Preference will be given to candidates with an MBA. Experience with contact center outsourcing a big plus for this role Must have a demonstrated track record of success in driving business results through the outline of the business opportunity and objectives, along with the development and execution of defined business strategy. Candidates must be capable of integrating new products and solutions supporting strategic account management goals. Must have previous experience managing a P&L as well as Merger and Acquisition analysis and integration experience.Competitive compensation and full benefits. This is an excellent opportunity to join an organization that has a rich history of building lasting, profitable customer relationships through a superior customer experience – and whose company culture is guided by an approach that embraces integrity, collaboration, accountability, passion, innovation, and courage. It is also a great opportunity to join an organization that has been privileged to help many of the industry-leading, global Fortune 500 and Fortune 1000 corporations attain their objectives of superior customer care and increased brand loyalty. For more information call 941.739.1400 or submit your resume now by clicking on the web URL below.