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Full-time Receptionist Associate (217099-052) - Houston, TX 77003

at Grifols, Inc. in Houston, TX

Grifols has been a leader in the healthcare industry since 1940 by creating innovative products and services based on the values of ethics, quality and responsibility. Grifols' activities focus on fulfilling the needs of its patients as well as healthcare professionals working in therapeutics, pharmacy, diagnostics and blood banking. For more than 60 years, Grifols has developed, manufactured and marketed products designed to improve human health. At its Los Angeles facility, Grifols manufactures plasma derived biopharmaceutical products of proven efficacy, quality and safety. Since 2001 , Grifols has acquired 80 plasmapheresis donor centers within the USA.  The donor centers derived from the following companies:  Biomat USA, Inc. with 60  donor centers, Plasma Collection Centers, Inc ., (PCCI) with 4 donor centers and Plasmacare, Inc. with 16 donor centers.  These state of the art facilities collect human plasma from paid donors to create life-saving pharmaceutical products such as clotting factors, immunoglobulin and albumin for patients who suffer from bleeding disorders, immune system deficiencies, burns and shock.  For more information, please visit our website: http://biomatusa.grifols.com. Under the supervision of the Donor Processing Lead and in compliance with Standard Operating Procedure Manual guidelines, perform limited tasks in determining the suitability of a donor to undergo plasmapheresis and ensure that donors experience a safe and successful plasmapheresis procedure. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.1. Promote customer satisfaction through appropriate interaction and responsiveness to customer needs. 2. Monitor and evaluate operations and provide feedback to management. 3. Determine donor suitability through initial check of accumulated data. 4. Maintain all active/inactive Donor Record Files in an organized and efficient manner. 5. Accurate and thorough documentation of necessary records.6. Attend all required training sessions, staff meetings, etc. 7. Maintain thorough familiarity with State and Federal Regulations, FDA approved Standard Operating Procedure Manual, EMEA, OSHA, CLIA, cGMP as well as all internal company procedures.8. Maintain equipment and work area in a clean and organized manner, and report all equipment in need of repair. 9. Maintain supplies necessary to perform all job duties. 10. Report all unsafe situations or conditions to supervisor.11. Answer the telephone in a manner promoting customer service. 12. Other duties as assigned.1. High school diploma or equivalent. 2. Evaluation and/or translation of any foreign education (high school, university, or professional training) must be provided.3. Must have legible handwriting.4. Ability to read and write the English Language. 5. Must be able to use a PC. PHYSICAL REQUIREMENTS1. Manual dexterity to perform all phases of reception area tasks. 2. Ability to stand for extended periods of time - up to (4) hours a time.3. Ability to lift, tug, pull up to fifty (50) pounds.Submitting a resume online at a job site could cause valuable screening information to be missed.Please apply directly at: http://hostedjobs.openhire.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=217099&company_id=16052&jobboardid=1764 We are an Equal Opportunity Employer



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Published at 02-12-2010
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