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Full-time Collections Manager - Houston, TX 77074

at Medical ProSource in Houston, TX

Houston Texas’ most revolutionary surgical OR company is looking for a Medical Collections Manager. Manager will be supervising about 8 collections employee's. The Collections Manager is a full time, forty hour per week salaried position. The work hours are 8:30am to 5:00pm, Monday thru Friday. Weekend hours are expected as required by workload. Reports to: Office Manager, CEO, Director of OperationsSummary: The collection manager is responsible for maintaining the monthly A/R reports, making sure denials are being worked on daily basis and noted properly on the patients account, follow up calls are being done, appealing high dollar accounts, sending out corrective claims, and working on refunds of the companies.Essential Duties and Responsibilities:Answers telephone calls, utilizes fax and e-mail. Provide detailed weekly report onCollection activity for Monday morning departmental head meeting. Work withproviders regarding patient information, coding of procedures, informing upper management of any discrepancies/issues with patient billing/coding information, works in conjunction with the billing department to resolve any issues needing attention. Monitor collectors to insure that they are meeting their quotas for the day/week. Utilize Medisoft for printing of monthly AR and reports. Maintain production logs from Collectors. Attend weekly department meetings.The position of Collections Manager includes daily responsibilities of a company collector as well as the following:o Receive and review all EOB'so Disperse EOB's to appropriate Collectors for appealo Review Daily Logs from each Collectoro Review, update, and maintain Collector Training regimeno Ensure all Collectors are updated and knowledgeable in current techniques in proper and efficient appeal procedureso Review and update appeal letters as neededo Work with Clinical staff in implementation of LMN's for appeal letterso Attend Department Head meetings as required with proper and updated collections datao Compile collections statistics as requested by Managemento Ensure all collectors are informed of any company changes in policy or procedures that affect the collections departmento Any and all requests from AdministrationThe Collections Manager is directly supervised by the Office Manager.Benefits when position goes direct hire (after contract period): 70% paid medical, vision, dental, and life insurance (benefits are given after a 90 day period as an employee-this does not include the time on contract). Education:Five to ten years of related experience in the billing and collections field. High School Diploma.Language Ability:Must have the ability to speak clear, concise sentences; read and interpret documents; and write routine reports, must have good communication/negotiation skills to obtain payments from insurance companies.Math Ability:Must have computational skills equivalent to basic algebra.Reasoning Ability:Individual must have the ability to comprehend and interpret verbal or writtendocuments, and must be able to problem-solve on any issues that may arise.Computer Skills:Must be competent in Medisoft, Microsoft Word, Excel, Outlook and Power Point, type efficiently and accurately, as well as compute figures utilizing a calculator. Creates grids in Excel and delivers these documents to manager and partners of the company to monitor A/R.Must have excellent communication/negotiation skills, discrepancies/issues with patient billing, coding, writing production logs, etc. Must have STRONG appeals experience and at least 1 year of management experience (managing at least 5 people directly). This person has to have experience doing appeals for non-participating providers. They are out of  network and Collector has to have experience in negotiating prompt payment discounts and working appeals and not just writing them off.



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Published at 04-26-2010
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